Dondrell Swanson

My name is Stephen Acheson, and I was born and raised in the beautiful state of Alaska. I learned an early appreciation of the outdoors as grew up. Throughout my life, I have always had a deep passion for helping others. No matter the job I've held, there has always been an element of assisting and supporting people.

I am thrilled to now be a part of the State Farm team, where I can continue to make a positive impact on people's lives. My experience extends beyond Alaska, as I have lived in Finland for a couple of years and also had the incredible opportunity to be a foreign exchange student in Moldavia.

At home, I have a lovable border collie who never seems to tire of playing fetch. He brings so much joy and energy into my life. Speaking of my personal life, I have been happily married to my wonderful wife Rachel for seven amazing years. Together, we have built a strong and loving marriage.

When I'm not busy helping others or spending time with my family, you can find me enjoying volleyball. Whether I am playing on the court or cheering from the sidelines, I find great excitement in this sport. Other sports I enjoy include hockey and football. I was once asked what I liked doing in Alaska and after a moment, I responded with snowmachining, sledding, snowball fights, etc. They said with a shake of the head that they preferred water sports. I smiled and said, "they are water sports."

Overall, I am a compassionate individual who finds fulfillment in lending a helping hand. I am excited about the opportunity to assist you and provide the information you need.

Farzana Ali is a San Francisco, California native and a dedicated professional who is passionate about helping her customers and educating them to make quality informed decisions about auto insurance, life insurance, disability insurance, home insurance and business insurance.

Farzana is a very devoted mother and also considers herself a "plant mom," showing her love for both her family and her green companions. She loves spending time with my family to create memories. As a Bay Area native, she has grown to truly appreciate culture and scenic views. She is also a devoted 49er Fan :)

Farzana is committed to closing gaps and providing exceptional service to her customers. She goes above and beyond to ensure that her customers receive the assistance they need and that their goals are met. With her knowledge and expertise, she guides her customers through the decision-making process, helping them make the right choices.

Whether it's in her personal life or professional career, Farzana is known for her dedication, reliability, and commitment to excellence. She strives to create a positive impact and make a difference in the lives of those she serves.

Please meet Brenda Swanson, a remarkable individual with a vibrant personality and a passion for customer service. Born in Oakland, California, Brenda grew up as one of ten children, fostering a strong sense of family and connection. As a mother of two and a proud grandmother of four, Brenda cherishes spending quality time with her loved ones.

Brenda has been helping our customers as an Office Representative since 2020 with claims, billing questions, payment processing and other customer service matters, Brenda's love for travel and exploring new places fuels her adventurous spirit. Whether it's discovering new cultures or simply enjoying the beauty of nature, she embraces every opportunity to broaden her horizons. In her downtime, Brenda finds joy in playing card games, bringing laughter and friendly competition to gatherings of family and friends.

With a few decades of experience in customer service under her belt, Brenda brings a wealth of knowledge and expertise to her role at State Farm. She finds fulfillment in assisting customers with their claims, answering billing questions, and facilitating seamless payment processes. Brenda's positive energy and joyful disposition shine through in her interactions, making every customer feel valued and supported.

With a genuine eagerness to help, Brenda is dedicated to going above and beyond to meet the needs of our customers. Her commitment to providing exceptional service is evident in her unwavering enthusiasm and willingness to assist in any way she can.

Brenda Swanson's infectious positivity, combined with her extensive customer service experience, makes her an invaluable member of our team. She is always ready to bring a smile to your face and provide the assistance you need with a warm and caring approach.