State Farm® Insurance Agent Dondrell Swanson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ROXANNE ESTRADA
September 18, 2024
5
out of
5
rating by ROXANNE ESTRADA
"Dondrell is an excellent customer service representative for State Farm. She was very thorough in offering all the services that we qualified for. We will continue forward in planning for other coverages as well as our Renter's insurance. Dondrell is a 20++++++"
We responded:
"Thank you for your wonderful review Roxanne! I'm glad to know that you found our service thorough and that we could assist you with your Renter's insurance and other coverages. Your kind words about my service mean a lot, and I'm grateful you have faith in us. If you have any more questions or need any further assistance, please don't hesitate to reach out. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Olga Farr
August 27, 2024
5
out of
5
rating by Olga Farr
"I’m was in the process of renewing my Statefarm Rental Home Insurance, and I had quite a few questions to ask. When Stephen answered my phone call, he was patient, he explained in simple terms, he was kind, and I didn’t feel like he was rushing me to take the next call. Even though we were communicating on the phone, I knew he was friendly, welcoming, and he loved his job. A million thanks to Stephen for his A+ Customer Service!"
We responded:
"Olga, thank you for sharing your experience. I'm glad Stephen was able to assist you with your rental home insurance renewal. It's great to know he provided clear explanations and made you feel comfortable during the call. We appreciate your feedback and look forward to assisting you with any future needs. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Adrian Schaffer
July 31, 2024
5
out of
5
rating by Adrian Schaffer
"It was a pleasure doing business with a team that takes pride in their work. The diligence displayed was beyond my expectations as well as thorough. I would recommend this agency to anyone looking for personable attention and satisfaction."
We responded:
"Hey Adrian, Thanks a bunch for your awesome review! I'm so glad our team could exceed your expectations with our diligence and thoroughness. Your recommendation means a lot to us! If you ever need anything else, we're here for you. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Christine
July 26, 2024
1
out of
5
rating by Christine
"The staff in the office is extremely rude. I’ll be changing my agent."
We responded:
"Hi, Christine. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Per my message to you, I would love to learn more about your concerns so we can be sure to correct it. Please reach out to our office at any time. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Elizabeth Patino
July 19, 2024
5
out of
5
rating by Elizabeth Patino
"Delaney was so amazing! Her customer service is beyond impeccable! She is very thorough and efficient! And has a very pleasant personality! I would highly recommend working with Delaney Bristow!"
We responded:
"Thank you, Elizabeth, for the review! We are fortunate to have hard-working team members, like Delaney, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Jenny Gaudio
July 11, 2024
5
out of
5
rating by Jenny Gaudio
"You have an Awesome team working for you !!! A suggestion for you .. Do a monthly Or quarterly reward for inner office worker's of $40.00 or $50.00 gift card with a thank you card stating your gratitude for there services and help with your customers . Leaving them feeling that they matter and that your crew cares to be sure that the matter of the call was resolved !!! Please Please push this response up the ladder... I promise doing this will keep every one with a job. God bless everyone on your company. Sincerely a happy customer , Jenny C. Gaudio"
We responded:
"Thank you for your fantastic suggestion, Jenny! We truly appreciate your thoughtful idea and will consider implementing it to show our team's dedication. Your support means the world to us, and we're grateful for your kind words. We're here for you whenever you need us! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Gregtorian Moss
June 19, 2024
5
out of
5
rating by Gregtorian Moss
"Stephen assisted me for this particular transaction. He fixed an error and got back to me exactly when he said he would! Thanks Stephen. Highly recommend State Farm Agent ."
We responded:
"Thank you, Gregtorian, for your positive feedback! I'm pleased to hear that Stephen was able to assist you promptly and effectively. We're grateful for your recommendation and look forward to serving you again. Please feel free to reach out for any future insurance needs. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Kristen T
May 30, 2024
5
out of
5
rating by Kristen T
"Brenda is AMAZING! She is very attentive and does all the work! I usually have to follow up with other companies but she is always on top of it. Appreciate her so very much! I would recommend this team all the time."
We responded:
"Kristen, we're ecstatic to hear that Brenda's attentive service left you pleased and relieved! We're grateful for your recommendation and look forward to assisting you further. Your satisfaction is our top priority! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Ramiro Madrigal
May 24, 2024
5
out of
5
rating by Ramiro Madrigal
"I called in to get help with a rental property I needed insurance on. Spoke with a nice girl named Farzana. She was very nice and super helpful! I would definitely recommend this office!"
We responded:
"Ramiro, we're pleased to hear that Farzana provided you with exceptional assistance for your rental property insurance needs! We're grateful for your recommendation and look forward to assisting you further. Thank you for choosing our office! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Angie Boyer
May 22, 2024
5
out of
5
rating by Angie Boyer
"This is a great office! My insurance premium was very affordable especially my home insurance. Thank you, Delaney for your help."
We responded:
"Angie, I'm thrilled you found our office to be a great choice for your insurance needs! I'm pleased to hear that you found our home insurance premium to be very affordable. Delaney will be overjoyed to know she could assist you effectively. Thank you for your positive feedback! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
April Rogers
May 15, 2024
5
out of
5
rating by April Rogers
"Stephen was great. Great personality to just make the conversation very pleasant. Stephen was very helpful to my needs and very patient with me as I try to figure the rest of my payments. Thank you Stephen."
We responded:
"April, I'm pleased to hear that Stephen provided great service and was patient with your needs. We're grateful for your positive feedback and glad you had a pleasant experience with us. If you have any more questions or need assistance, feel free to reach out. Thank you! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
David Logan
May 15, 2024
5
out of
5
rating by David Logan
"Every answer I needed you supplied"
We responded:
"David, we're pleased to have been able to provide you with all the answers you needed! Ensuring our clients are well-informed and supported is our top priority. Thank you for recognizing our efforts! If you have any more questions in the future, feel free to reach out. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Wanda Diamond
May 15, 2024
5
out of
5
rating by Wanda Diamond
"Brenda helped me with my insurance and was very helpful"
We responded:
"Wanda, thank you for the positive rating! Brenda always puts our customers first."
William Drake
April 25, 2024
5
out of
5
rating by William Drake
"Awesome experience!!"
We responded:
"Thank you for the five-stars, William! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Dondrell Swanson - State Farm Insurance Agent"
Chris Randle
April 15, 2024
5
out of
5
rating by Chris Randle
"My experience with State Farm was great. Delaney Bristow was amazing. She was able to provide me with the car insurance that I very well needed, but she also was able to provide me with home insurance, and life insurance in a bundle in which made my payment make sense in paying. So thank you again Delaney."
We responded:
"Chris, thank you for sharing your positive experience with Delaney! We're thrilled to hear that she was able to provide you with the insurance coverage you needed and help bundle your policies for a more manageable payment. If you have any further insurance needs or questions, feel free to reach out to us anytime! - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
K Hill
April 10, 2024
5
out of
5
rating by K Hill
"Made my insurance needs seamless. Easy to ask questions and competitive rates."
We responded:
"We love seeing five-stars! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Dondrell Swanson - State Farm Insurance Agent"
Victor Gonzalez
April 9, 2024
5
out of
5
rating by Victor Gonzalez
"My experience with Dondrell Swanson has been nothing but excellent. Delaney is flexible with my busy schedule. She makes sure I have everything that I need and works around my schedule so I'm clear of all my questions and services. Thank you Delaney for your effort and to the team at Dondrell Swanson."
We responded:
"Thank you, Victor, for your generous review and shoutout for Delaney! We're committed to providing excellent service and flexibility to accommodate your busy schedule. I'm proud to know Delaney ensured that all of your needs were met and took the time to address your questions thoroughly. We appreciate your recognition of her efforts and the support from our entire team. Please don't hesitate to reach out if there's anything else we can assist you with in the future. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Aaron Pitts
April 4, 2024
5
out of
5
rating by Aaron Pitts
"All my questions were answered and reservations were laid to rest."
We responded:
"Thank you for the five-star rating, Aaron! I'm pleased to hear that all your questions were answered and your reservations were laid to rest. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Raged
March 11, 2024
5
out of
5
rating by Raged
"Mrs, Delaney was very welcoming, respectful, and helpful. The only slight critique I might have is she did try to upsell a bit much, but I know that it is her job so it is alright. Thank you guys for helping me with insurance."
We responded:
"Thank you for your positive feedback, Raged! We are thrilled to hear that Delaney provided you with a welcoming and respectful experience while assisting you with your insurance needs. We appreciate your understanding of her job responsibilities. Our team is dedicated to providing excellent service, and we are grateful for the opportunity to assist you. - Dondrell Swanson - State Farm Insurance Agent, Gilbert, AZ"
Trinity Tyler
March 6, 2024
1
out of
5
rating by Trinity Tyler
"I always get the same person every-time I call and her name is Brenda and one time I ask to speak to someone higher up and she keeps saying no . I hate this insurance company"
Lisa Martineau
February 21, 2024
5
out of
5
rating by Lisa Martineau
"Everyone was so nice and helpful! Saved me a ton of money, too."
We responded:
"Lisa, thank you for sharing your experience with our office! Thank you for trusting us with your coverage needs!"
Jim Wallace
February 9, 2024
5
out of
5
rating by Jim Wallace
"Jamie was very helpful setting up my new policies."
We responded:
"Jim, we’re glad to hear how Jamie was able to help you set up your new policies!"
Michael Barbour
February 9, 2024
5
out of
5
rating by Michael Barbour
"Great service. Knowledgeable and thoughtful discussions about all of my insurance needs. Highly recommend this agency."
We responded:
"We are grateful for the amazing review, Michael! We truly care about our customers and want to make sure they are satisfied in every aspect."
Mary Diann Kelley
February 1, 2024
5
out of
5
rating by Mary Diann Kelley
"Delany was WONDERFUL!! She has great people skills and is willing to research answers for tough questions. Thank you!!! 😁😁"
We responded:
"Mary, thank you for the review! We are glad Delaney was able to assist you with your insurance needs. She is a wonderful member of our team!"
Edward Flynn
January 30, 2024
5
out of
5
rating by Edward Flynn
"Very helpful and understanding Delaney is very informative and helpful thxs."
We responded:
"Edward, thank you! Your positive feedback means a lot to us. Delaney is a fantastic asset to our team!"